Welcome to the first issue of our e-newsletter, coinciding with the premiere of our brand-new website. We'd like to tell you more about what we do, let you get to know us better, and share some of our successes with you. We'd like to hear from you, too. Please feel free to share your questions and comments with us.

TechTele Communications: What We Do

Part One of Three

The communications industry is undergoing an unprecedented technology revolution that is transforming the way companies do business. Convergence is bringing together traditional stand-alone forms of contact - voice, data, and video - under a single umbrella. The potential benefits to companies who embrace these innovations can be astounding: as connectivity options improve, operational efficiencies go up, and the costs of doing business go down.

Whether it's IP Telephony, remote wireless mobility, traditional land lines and networks - or a blend - companies now have the flexibility to do much more, for much less. To guide you through the complex process of optimizing your communications system in the face of a rapidly changing marketplace, you need a company that has been there since the beginning of the convergence revolution. You need TechTele Communications. Read more.

Avaya Acquires Nortel's Enterprise Solutions Business

In September, Nortel auctioned its global Enterprise Solutions assets and shares of Nortel Government Solutions, Inc. to Avaya, Inc. The sale is expected to be approved by the end of 2009 and underscores the value of a rich heritage of innovation, world-class products and solutions, an extensive customer base, a supportive channel base, and top employees in the industry. TechTele Communications is pleased to announce that we have a well-established relationship with Avaya and longstanding experience with an array of both Nortel and Avaya product solutions to offer to our customers. Learn more here.

The TechTele Team: Introducing Cameron Riggs, Vice President of Information Technology

How long have you been with TechTele?

I've been with the company since 1995. Before that, I spent almost 11 years at Northern Telecom. I started as an entry-level cable installer and worked my way up to the position of senior technical support engineer. I then left the company to pursue other opportunities in the industry.

What's a typical day like for you at TechTele?

As one of the principals, I focus primarily on technical issues within the company. I'm typically the ‘go-to guy' on a daily basis for our customers and technicians in order to resolve product-specific problems and provide solutions in a timely manner. I'm also active in selling, designing, and deploying technologies such as contact centers, interactive voice response solutions, and unified communications.

What do you like best about your job?

The job is never mundane. In fact, it gets pretty exiting at times! When a hospital calls in the middle of the night and says that more than half of their system is down due to a lightning strike, you'd better be prepared to pull out all of the stops. The way you respond could be a matter of life and death--literally. If that doesn't get the adrenaline flowing, nothing will!

How Can We Serve You? Case Study: The U.S. Tennis Open Championships

The annual United States Open tennis championships, currently in their 127^th year, were attended by 721,059 fans this year and watched by 55.8 million viewers worldwide on CBS's broadcasts, both record numbers in the history of the event. Held for two weeks in August and September, the U.S. Open is one of the oldest tennis championships in the world and is a "two-week sports and entertainment extravaganza", according to the organization. There are five major championships, more than 600 professional male and female players, and over $20 million of prize money awarded during the 127 matches of the event. All games are held at the Billie Jean King National Tennis Center at Flushing Meadows-Corona Park in Queens, N.Y. For this world-class event, excellence in telecommunications is imperative. As the telecommunications provider for the U.S.T.A. corporate headquarters in White Plains, N.Y. since 1996, TechTele has delivered that excellence. Read more.