Avaya Resources

Avaya Unified Communications and collaboration solutions simplify and streamline the proliferation of technologies that businesses deal with every day. Avaya can help eliminate "phone tag" and other inefficiencies to make organizations more productive and responsive.

Avaya's solutions are:

  • Seamlessly integrated. Reply to email with your voice. Turn an IM into a conference call. Answer your desk phone from the airport. No matter how, where, or when you communicate, you'll have seamless access to the same familiar interfaces and corporate resources.
  • Vendor-neutral. Unified Communications should unify systems, devices, and applications from multiple vendors. Avaya supports open standards and robust interfaces with third-party products, for lower costs and improved flexibility.
  • Reliable and secure. Avaya's solutions have been used for years, by organizations from small businesses to the Fortune 500.

Avaya Resources:

Global Services Maintenance Agreement: Unlike many service providers who perform “break and fix” maintenance, Avaya provides you with consistent, ongoing support at a predictable cost, so you can have maximum confidence in your maintenance coverage at all times. Read more...

Looking to Transform Your Communications Infrastructure?: If you’re thinking it’s time to add unified communications to your enterprise, consider upgrading to an Avaya IP Office, and watch your productivity levels soar while your operating expenses plummet. Avaya has new offers to help you cost-effectively migrate from your current legacy systems to the latest in SIP based unified communications solutions. Read More...

Industry Solutions:

Auto: From the showroom to the service bay—and everywhere in between— the right communications solution is the key to connecting your sales and service reps to customers and to each other. Read more...

Education: An Avaya IP Office solution makes it possible for any educational or training center to start using advanced communications to create a more efficient, effective, and secure learning environment. Read more...

Health: Avaya works with health care providers around the world to help them take advantage of the Avaya IP Office communications system: a single, compact solution that is designed to meet the needs of today’s small- to mid-sized medical practice. Read more...

Hospitality: Use your communications to attract more business and offer new revenue-producing services—Avaya makes it easy with the IP Office communications system. It’s designed with the communications capabilities you need to sell more rooms and deliver the personal service that builds customer loyalty. Read more...

Legal: Avaya works with law firms around the world to help them take advantage of the Avaya IP Office communications system. Specifically designed for the needs of today’s small- to mid-sized law firm, Avaya IP Office provides a single, compact solution with a wide range of capabilities that can be customized to the specific needs of your firm. Read more...

Why Migrate to Avaya from...

Avaya has created user productivity solutions to address how people work (e.g., mobile worker, teleworker, agent), based on simple, per-user licensing. User solutions are designed with a specific job profile in mind created to improve customer service, productivity, and accessibility. IP Office Power User, Mobile Worker, Teleworker, Receptionist, Customer Service Agent, and Supervisor solutions provide opportunities for revenue growth. Most competitive systems still sell on price and feature/functionality and not the value that the communications system can bring to a business in terms of return on investment, productivity, and simplicity. These user-centric solutions allow customers to migrate with simplicity, at their own path, pace, and choice. Here’s how to “position the transition” from:

Ericsson BusinessPhone Systems

Panasonic KX-T, KX-TA and KX-TD Systems

Toshiba DK, DKi and CTX Series Systems

Mitel Inter-Tel AXXESS

NEC Electra Series

Learn more about Avaya IP Office: IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service. Read more...